Blue Mountain Koi - www.koiimports.com

Thank you for choosing Blue Mountain Koi as your fish supplier. We strive to offer the very best in product quality, pricing , and customer service. We know how important it is to receive your livestock in great condition and in a timely manner. If there is a problem, please call us and we will help sort out any difficulties.

*We guarantee our koi to be live and well upon arrival. Blue Mountain Koi assures the health of your fish with a 48 hour guarantee.

We accept Visa and MasterCard, along with PayPal and money orders. Your koi are shipped upon receipt of payment. Also, we must include a $10.00 Box, Bag, and Oxygen charge for each box of fish ordered.

We generally use FedEx Overnight Priority to ship koi right to your door. FedEx guarantees to deliver your package by 10:30 am the next morning to most U.S. cities. This shipping method allows minimum transport time, and thus minimum risk to your live fish. The koi will be double-packed in polyethylene bags with pure oxygen and ammonia absorbent, and ice packs when needed, and then shipped to arrive in good health within about 18 hours. On the night before delivery, we will email you a tracking number unique to your package so that you may follow the status and location of your box of koi.

2- Over a period of 15-20 minutes, displace our bag water with water from your pond or quarantine tank- cup by cup. Do not add any of the bag water into your system- the water has shipping additives (simply Ammonia Absorbent) to help the fish during this stressful time of shipping.

3- Release fish and monitor fish over the next days. Cover pond/tank so that fish cannot jump out.

Please contact us to confirm that the quality and health of the fish are satisfactory. We appreciate your business and strive to maintain a friendly relationship with our customers, so again, please contact us with any questions or concerns. We will do our best to provide personalized service to you and your koi.

Blue Mountain Koi reserves the right to refuse refund in the event the above requirements are not followed or we are contacted immediately after death or illness occur. Again, we guarantee our koi to be live and well upon arrival and assure the health of your fish with a 48 hour guarantee. Honesty and fairness by both the buyer and seller will keep our prices low.

With the use of this website and/or purchase of livestock from Blue Mountain Koi, you are willingly accepting the following terms:

All fish sizes are based on approximations. All koi are subject to prior sale. As with any live animal, koi are subjected to the hazards of nature, such as death, illness, or change of color, pattern, etc. Blue Mountain Koi puts extra effort into protecting our fish from physical harm and degradation of quality.

Information is based on extensive research and personal experience, and should be regarded with logical consideration. We provide this information simply to assist you in learning more about the hobby. Blue Mountain Koi is not liable for any use, or misuse, of the information or recommendations on this website.


	Contact Information
	Contact Us with any questions, concerns, or special requests! 1525 Blue Mountain Parkway Harrisburg, PA 17112 tel: 717.671-1411 fax: 717.657.1531 Shop hours by appointment only email: info@koiimports.com Thank you for choosing Blue Mountain Koi as your fish supplier. We strive to offer the very best in product quality, pricing , and customer service. We know how important it is to receive your livestock in great condition and in a timely manner. If there is a problem, please call us and we will help sort out any difficulties. We guarantee* our koi to be live and well upon arrival. Blue Mountain Koi assures the health of your fish with a 48 hour guarantee. Accepted Methods of Payment We accept Visa and MasterCard, along with PayPal and money orders. Your koi are shipped upon receipt of payment. Also, we must include a $10.00 Box, Bag, and Oxygen charge for each box of fish ordered. Shipping Terms We generally use FedEx Overnight Priority to ship koi right to your door. FedEx guarantees to deliver your package by 10:30 am the next morning to most U.S. cities. This shipping method allows minimum transport time, and thus minimum risk to your live fish. The koi will be double-packed in polyethylene bags with pure oxygen and ammonia absorbent, and ice packs when needed, and then shipped to arrive in good health within about 18 hours. On the night before delivery, we will email you a tracking number unique to your package so that you may follow the status and location of your box of koi. We insist that you receive and acclimate the fish within 2 hours of arrival. Also, you must quarantine your newly purchased fish to prevent the introduction of potential disease-causing organisms to both your existing stock and the new koi. Click here to view our suggestions for quarantining koi. ACCLIMATION OF FISH: 1- Float bag in your pond to adjust water temperatures. 2- Over a period of 15-20 minutes, displace our bag water with water from your pond or quarantine tank- cup by cup. Do not add any of the bag water into your system- the water has shipping additives (simply Ammonia Absorbent) to help the fish during this stressful time of shipping. 3- Release fish and monitor fish over the next days. Cover pond/tank so that fish cannot jump out. Please contact us to confirm that the quality and health of the fish are satisfactory. We appreciate your business and strive to maintain a friendly relationship with our customers, so again, please contact us with any questions or concerns. We will do our best to provide personalized service to you and your koi. Blue Mountain Koi reserves the right to refuse refund in the event the above requirements are not followed or we are contacted immediately after death or illness occur. Again, we guarantee our koi to be live and well upon arrival and assure the health of your fish with a 48 hour guarantee. Honesty and fairness by both the buyer and seller will keep our prices low. Legal Conditions With the use of this website and/or purchase of livestock from Blue Mountain Koi, you are willingly accepting the following terms: All pictures, logos, and written content are property of Blue Mountain Koi, or have been authorized by outside parties. All fish sizes are based on approximations. All koi are subject to prior sale. As with any live animal, koi are subjected to the hazards of nature, such as death, illness, or change of color, pattern, etc. Blue Mountain Koi puts extra effort into protecting our fish from physical harm and degradation of quality. Information is based on extensive research and personal experience, and should be regarded with logical consideration. We provide this information simply to assist you in learning more about the hobby. Blue Mountain Koi is not liable for any use, or misuse, of the information or recommendations on this website.




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